Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Flitwick & Ampthill Bathrooms’ relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Flitwick & Ampthill Bathrooms’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 12 Windmill Road, Flitwick, Bedfordshire, MK45 1AT. Our company registration number is 09370441. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. For further information regarding how your information is used please refer to our Cookie Policy.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Product Returns Policy
Any damaged or unwanted items must be returned within 3 days of delivery / collection and in its original packaging. Any items ordered and received in good faith but no longer required will be subject to a restocking charge of up to 25%.
Non-required items can only be accepted for return if:

  • They are returned in its original packaging and in pristine condition.
  • They have not been fitted in any way.
  • They are in a re-saleable condition.

Upon receiving the goods, the buyer is under a duty to inspect each item.
Installed products are deemed accepted by the customer.
Products are unable to be returned or replaced if:

  • They have been installed.
  • They have been cut or manipulated.

Credit will be given once the goods are received back, inspected and signed off by our supplier.
Faulty items will be inspected and tested by the manufacturer before a credit can be issued back to the customer.

  • Please note; you must consult Flitwick & Ampthill Bathrooms before uninstalling any fitted products with a potential fault. Failure to do so may result in the return of the product and the refund being rejected. Please call 01525 717224 before uninstalling any products to be returned or replaced.

Please follow the manufacturers guidelines and after care instructions for products purchased. Please note individual product warrantees are as instructed by the manufacturer/ supplier.
All units purchased from ECO Bathrooms brochure are made to order and non-returnable.

***PLEASE NOTE: all special orders are non-returnable***

Boards, Tiles & Shower Trays
All shower trays and shower boarding should be stored flat.
Wooden shower boards should be stored flat & allowed to climatise for 24 hours.
Sizes and quantities must always be checked by the fitter before ordering.

Orders must be paid in full before delivery can be made.
Upon receiving the goods, the buyer is under a duty to inspect each item.
Please make us aware as soon as possible if delivery of your order is required.
Delivery charges apply to addresses outside of a 4-mile radius of our showroom.

All quotations are valid for 30 days and are subject to catalogue price increases.

3D Plans
All plans are chargeable at £150 for the first room and £75 for rooms thereafter, this charge will then be deducted from orders totalling £1,000 and over.
Customers are entitled to 2 sets of revisions, after which a charge may be incurred.
Measurements shown on plans are approximate.
Products may require relocation after closer inspection by the installer.
Proposed structural layouts are subject to change after closer inspection by the installer.
Plans must be agreed and verified by the installer.
Product quantities based on 3D designs may vary when the work is being carried out, please check all product dimensions and quantities with your fitter before ordering.

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